What is a Browser?

1.4M views · 17 years ago · other · dated

Google employees ask people on the street in Times Square what a web browser is. Many cannot tell a browser from a search engine.

HN uses it as the standard reminder that ordinary users do not share techies' mental models, for arguments about privacy, security and design.

“there is this great video of Google employees asking people in Times Square what the difference is between a browser and a search engine”

24 comments from Hacker News

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@michaelbuckbee2016 · in “Why Tesla Motors Finally Acquired Tesla.com”
It's old now (and I wonder how much it's changed) - but there is this great video of Google employees asking people in Times Square what the difference is between a browser and a search engine: ▶ this video Most people conflate the two. IIRC the video was used internally as a tool to press the notion that they _had_ to build a browser or risk losing their search engine dominance.
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@wturner2014 · in “Ask HN: How do you deal with inferiority complex?”
Your strengths and weaknesses have curves, troughs, peaks and spaghetti complexity. Personally I completely accept that I'm pretty mediocre as a "developer", but honestly I don't really care because I don't personally consider myself a developer, I just look at myself as someone who simply likes to explore, learn and play with web based technologies. This way I don't get sucked into the pigeon hole psychology of the professional world. If someone else wants to look at me in that light that's fine , but I keep an invisible boundary between myself and that kind of thing. I also like to occasionally and inadvertently ask inane questions at stackoverflow which get down voted at machine gun intervals. It's good for the 'soul'. I have a mentor that has been programming since the 70's , I once lived in a place where an extremely smart Belgian software engineer was staying who helped me while programming, and I currently met a really smart engineer near where I live who has been gradually throwing me suggestions coupled with some pseudo mentorship. All of these people are very smart,very empathetic and willing to share. Being around people like that in my view is absolutely needed for your sanity. You've probably seen this video. It's the one where Google attempts to explain what a web browser is to random people on the street. Watch it if you haven't. It will lend perspective. ▶ this video Ok that's all.
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@lproven2025 · in “Zorin OS”
Good for you. I've been doing tech support since 1988. I've seen many many PCs with hundreds of apps, some maybe heading into thousands, sometimes with custom hackery to get different versions running in parallel and stuff. Yes this is a thing. It is common. And the typical user does not know what an "app" is, or what OS they are using. I've lost count of the number of people that told me their computer was running Word or Office (not Windows), or who think they access the Web via Google because they don't know what a web browser is. Here is some proof, in case you don't believe me. ▶ this video If you can name the 20 apps you use the most often, you are the elite of the elite, the top 1% of 1% of computer users. Normal people are not like that. They don't know what they use or what it's called or what OS they run or what an "OS" is, and they outnumber us by approximately a million to one.
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@deadmutex2020 · in “Acer’s First Chromebook with Snapdragon 7c Is Ultraportable, 4G LTE Equipped”
> browser instead of integrating a browser into an OS. I don't think the average user cares, as long as they can do what they need to do. See ▶ this video
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@hackuser2016 · in “My fight against CDN libraries”
> This is a conscious decision that the user has made to use Chrome and send their URLs to Google Not to pick on this one point, but I want to add that I doubt many users are really conscious of it. People on HN are in a bubble; go to the local mall and ask people what they know. Ask them what a web browser is. ▶ this video That's why people in the IT field have a responsibility to provide safe products to the public. It's like someone on Wall Street saying that a typical person is making a 'conscious decision' to accept all the complex risks of a sophisticated financial instrument, or that I'm making a 'conscious decision' to accept all the risks of an airplane when I get on it - I have little idea how the plane works; it's up to the manufacturer, airline and goverment to ensure it's safe.
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@type02016 · in “UnGoogled Chromium: Chromium with enhanced privacy, control and transparency”
> I realize these technologies are not currently doing anything for you. I sympathize. But we need them in browsers now so that we can use them in 10 years. 6 years ago many people didn't even knew what web browsers were (What is a Browser? ▶ this video)
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@jbigelow762016 · in “Larry Page, Google Founder, Is Still Innovator in Chief”
Doesnt sound like a very knowledgeable headmaster. Larry invented PageRank and did a respectable implementation of it before he had other engineers take it over. Here is a video, ▶ this video of everyday people trying to explain what a browser is, a browser, the most important piece of (general use) software developed since the word processor or spreadsheet. Try asking the general public what PageRank is, much less who invented it, and be prepared for a montage of silent deer-in-headlights responses with the occasional stammering about librarians for good measure :)
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@hackuser2015 · in “Are EV certificates worth it? A technical guide to SSL validation”
> They won't know the difference between a lock and a green bar. I would bet a percentage of users don't even notice if they are browsing an site using SSL or even understand why HTTP without SSL is bad. I would bet this percentage is much higher than many people here think. Most people have no idea what "http" means, or even what a protocol is or why they would need one, much less URLs, HTTPS, SSL certs, encryption, identity, validation, etc. Many users whom I observe don't understand the URL field. If they want to load link they type "cnn" into the Google search field and click the first link -- for sites they regularly visit, every time, multiple times per day! Many don't know what a web browser is. [1] The idea that they will grasp EV certs, and all knowledge required for that it (certs, issuers, identity, encryption, what does encryption have to do with identity, etc etc etc) seems very unlikely. [1] ▶ this video
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@kaoD2013 · in ““What’s a Browser?” – Remembering the Non-Tech-Savvy User”
Related: ▶ this video Asking passersby in Times Square what is a browser.
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@graue2013 · in “A Personal API”
Look, I'm not saying don't go for this idea. I'd love to see you try it. My doubts shouldn't get in your way. Code it up. As for why it would be difficult to use and insecure? I'm guessing most of the people you hang out with are probably geeks. For perspective, take a look at this video: ▶ this video Imagine each one of those people in the video has a personal data store that contains their complete medical history, right alongside all their Google searches, Amazon purchases and tweets. How secure of a password do you think they picked? How hard would it be to trick them with a phishing attack? How much do you think they even know how to do with it in the first place?
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@graue2013 · in “The Internet is a surveillance state”
That's an unfair criticism. If you look upthread, a commenter points out[1] that the CNN page for this article includes at least 10 third-party tracking scripts. Most people are unaware that tracking is going on at this scale, how it works, or what they can do about it. Watch this video[2] of a bunch of people who don't know what a browser is. That's most people. Do you think they understand how internet tracking works? Hardly. You and I, as techies, can perhaps make an informed decision, but most people can't and if you step outside the bubble you'll see that. It's never okay to blame the users for hidden privacy consequences. [1] link [2] ▶ this video
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@philjones882012 · in “Setting Google Analytics to not use cookies”
Most people don't understand the difference between "Google" and a "Browser" [1], cynically, I don't hold much hope people will care what browser cookies are. I've already had to explain to my parents that cookies aren't evil, the sites they visit (BBC/Google etc) are mainstream and fine. As an EU resident and webmaster of several sites for myself and clients. I see little benefit to my visitors other than causing me a lot of grief over trying to follow guidelines and hoping my implementation doesn't break them. I was speaking to a client about it today, he hasn't seen anything about it and I doubt many small business owners have seen (or cared) much about it. [1] ▶ this video
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